Beginning January 31, Citizens National Bank (CNB) customers will have the opportunity to enroll themselves in online electronic statements. Online eStatements, viewed through CNB Online Banking, eliminate paper waste and offer the convenience of viewing monthly statements days sooner than receiving them in the mail, making it easier to reconcile accounts and catch any potential errors sooner.
According to Janet Dukes, SVP/Chief Operations Officer, "We've offered eStatements for years as a separate password protected attachment emailed to the account holder. By enrolling in online eStatements, customers may access statements from within Online Banking, eliminating the need to remember another password. We hope this increases our customer interest in eStatement and in turn helps the environment by reducing waste."
Customers must be enrolled in CNB Online Banking to take advantage of online eStatements. To sign up for CNB Online Banking, visit www.cnbohio.com and click on "New User Sign Up" under the Online Banking Login tab. Upon logging in, an enrollment screen will open. Customers must simply agree to the eStatement Enrollment Disclaimer, select which accounts they'd like to enroll and click Accept. Once enrolled, an email notification will be sent to the account holders each month letting them know a new statement is available for viewing.